Who supports this warranty?

XPEL, Detail Doctors

What is included in this limited warranty? 

XPEL; XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the ULTIMATE PLUS & STEALTH (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.

DETAIL DOCTORS; 1 (one) free mini-detail 30-45 days after your initial service application.

How long is this limited warranty valid?

10-Year limited warranty

What will void this warranty?

1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;

2. improper storage, installation, handling and/or use of the Product;

3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;

4. unreasonable or unintended use of Product;

5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;

6. Stains, and scratches;

7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;

8. Scratches, scuffs, scrapes, chips to the painted surface;

9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;

10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan; and

• 11. Areas that have not been re-wrapped after a paint or body repair;
• 12. Use in non-automotive applications.
• 13. Use of non-XPEL branded ceramic coatings;
• 14. Damages caused by outside forces, including the physical impact of rocks or road debris.
• XPEL, Inc.  

How can I claim/ use my warranty?

Contact Detail Doctors info@detaildoctorsmke.com  or any other XPEL provider to schedule your maintenance service. You must have your XPEL serial authorization number and paperwork ready. 

DETAIL DOCTORS; Click here to book your mini-detail. You must have your original order number ready.

Who can I contact to discuss this warranty?

XPEL, Inc.  

Phone: +1-210-678-3700

Website address: www.xpel.com

Email address: warranty@xpel.com

DETAIL DOCTORS; Please email info@detaildoctorsmke.com with any questions regarding your XPEL PPF coverage. Other services are not included and will be an additional cost.

Who supports this warranty?

XPEL

What is included in this limited warranty? 

The Company will cover the vehicles paint finish on the FUSION PLUS PAINT & PPF (the “Product(s)”) against: oxidation, loss of gloss, UV damage, color fading. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.

How long is this limited warranty valid?

4-Year limited warranty

What will void this warranty?

• 1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
• 2. improper storage, installation, handling and/or use of the Product;
• 3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
• 4. unreasonable or unintended use of Product;
• 5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
• 6. Minor conditions such as stains, and scratches;
• 7. Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
• 8. Scratches, scuffs, scrapes, chips to the painted surface;
• 9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint and/or PPF may leave a stain, water spots are not covered;
• 10. Damaged caused by collision, accidental damage, vandalism, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, or vehicle manufacturer’ defects, which may be covered under manufactures protection plan; and
• 11. Areas that have not been re-coated after a paint or body repair;
• 12. Use in non-automotive applications.

The limited warranty does not cover defects caused by outside forces, including the physical impact of rocks or road debris and the use of non-XPEL ceramic coatings. With the increasing popularity and continuous release of new ceramic coatings in the market, we are unable to test every available product for compatibility with our paint protection film. By using unapproved chemicals, you risk causing damage to the vehicle and film, voiding the product's warranty. 

How can I claim/ use my warranty?

Contact Detail Doctors info@detaildoctorsmke.com  or any other XPEL provider to schedule your maintenance service. You must have your XPEL serial authorization number and paperwork ready. 

Who can I contact to discuss this warranty?

XPEL, Inc.  

Phone: +1-210-678-3700

Website address: www.xpel.com

Email address: warranty@xpel.com

Who supports this warranty?

Detail Doctors

What is included in this limited warranty? 

1 (one) reboot session is included 11-13 months after your installation date. The value of a single reboot begins at $300.00 and increases based on the size of your vehicle.

How long is this limited warranty valid?

18 months following the original installation date. 

What will void this warranty?

Missing or skipping a reboot session will void the rest of your sessions. It is required that you schedule your reboot session 11-13 months (330-390 days) after your initial service. Neglect to maintain or use proper techniques on the vehicle according to Detail Doctor's do's and don't recommendations for washing and curing.

Damage caused by using any 3rd party wax or compound or products on vehicle's exterior. Such as soap or spray wax, and other non-Jade products.

Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from the foregoing, or any other majeure.

Many areas of the country use salt or chemicals during the winter months that can cause adverse effects on your vehicle's protection and wheel protection. It is recommended to clean more frequently during these months. Failure to do so may cause a reduced life of your product.

Failure to adhere to any requirements listed under the Jade Graphenes Terms and Conditions. 

The original purchaser must also retain ownership of the vehicle for the guarantee to be valid.

How can I book my warranty reboot service?

Please have your original order number and purchase date handy before scheduling your service, here.

Who can I contact to discuss this warranty?

Please email info@detaildoctorsmke.com with any questions regarding your Jade Ceramic 18-month coverage. Other services are not included and will be an additional cost.

Who supports this warranty?

Detail Doctors

What is included in this limited warranty? 

3 (three) reboot sessions are included beginning 11-13 months after your installation date. The following 2 (two) reboot sessions must be scheduled 23-25 months, and 35-37 months following the original installation date.

The value of a single reboot begins at $300.00 and increases based on the size of your vehicle.

How long is this limited warranty valid?

5 (five) years following the original installation date.

What will void this warranty?

Missing or skipping a reboot session will void the rest of your sessions. It is required that you schedule your reboot session 11-13 months (330-390 days) after your initial service. Neglect to maintain or use proper techniques on the vehicle according to Detail Doctor's do's and don't recommendations for washing and curing.

Damage caused by using any 3rd party wax or compound or products on vehicle's exterior. Such as soap or spray wax, and other non-Jade products.

Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from foregoing, or any other majeure.

Many areas of the country use salt or chemicals during the winter months that can cause adverse effects on your vehicle's protection and wheel protection. It is recommended to clean more frequently during these months. Failure to do so may cause a reduced life of your product.

Failure to adhere to any requirements listed under the Jade Graphenes Terms and Conditions. 

The original purchaser must also retain ownership of the vehicle for the guarantee to be valid.

How can I book my warranty reboot service?

Please have your original order number and purchase date handy before scheduling your service, here. This warranty covers a reboot session only. Other services are not included and will be an additional cost.

Who can I contact to discuss this warranty?

Please email info@detaildoctorsmke.com with any questions regarding your Jade Ceramic 5-year coverage. Other services are not included and will be an additional cost.

Who supports this warranty?

Detail Doctors

What is included in this limited warranty? 

We strive to have every customer who walks into our shop feel like family, and we extend that mindset to their vehicle. Any vehicle on wheels or that floats that enters our shop is insured up to $3,000,000.00 and is unable to leave without the Detail Doctors Seal of Approval- literally, you should see it hanging on your rearview mirror when you leave.  If at any time, for any reason (within reason), you are unsatisfied with our work, we will correct the situation.

How long is this limited warranty valid?

Lifetime.

What will void this warranty?

The use of third-party chemicals, treatments, alterations, external sources, and any other customizations or work may negatively effect our work. Our services do not last forever. A great rule of thumb is, if other customers are coming back for repeat service between the duration of your feedback, it may not be covered. Please reach out directly to our team, however.

Who can I contact to discuss this warranty?

Please email info@detaildoctorsmke.com with any questions regarding any service you’ve received with us at Detail Doctors. We welcome positive and negative feedback. To speak with a manager or owner directly, please call (414) 214-3624 extension 703.

Who supports this warranty?

Detail Doctors

What is included in this limited warranty? 

2 (two) reboot sessions are included beginning 11-13 months after your installation date. The following 2 (two) reboot sessions must be scheduled 23-25 months, and 35-37 months following the original installation date.

The value of a single reboot begins at $300.00 and increases based on the size of your vehicle.

How long is this limited warranty valid?

3 (three) years following the original installation date.

What will void this warranty?

Missing or skipping a reboot session will void the rest of your sessions. It is required that you schedule your reboot session 11-13 months (330-390 days) after your initial service. Neglect to maintain or use proper techniques on the vehicle according to Detail Doctor's do's and don't recommendations for washing and curing.

Damage caused by using any 3rd party wax or compound or products on vehicle's exterior. Such as soap or spray wax, and other non-Jade products.

Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from foregoing, or any other majeure.

Many areas of the country use salt or chemicals during the winter months that can cause adverse effects on your vehicle's protection and wheel protection. It is recommended to clean more frequently during these months. Failure to do so may cause a reduced life of your product.

Failure to adhere to any requirements listed under the Jade Graphenes Terms and Conditions. 

The original purchaser must also retain ownership of the vehicle for the guarantee to be valid.

How can I book my warranty reboot service?

Please have your original order number and purchase date handy before scheduling your service, here. This warranty covers a reboot session only. Other services are not included and will be an additional cost.

Who can I contact to discuss this warranty?

Please email info@detaildoctorsmke.com with any questions regarding your Jade Ceramic 3-year coverage. Other services are not included and will be an additional cost.

Who supports this warranty?

Detail Doctors

What is included in this limited warranty? 

5 (five) reboot sessions are included beginning 11-13 months after your installation date. The following 4 (four) reboot sessions must be scheduled 23-25 months, 35-37 months, 47-49 months, and 59-61 months following the original installation date.

The value of a single reboot begins at $300.00 and increases based on the size of your vehicle.

How long is this limited warranty valid?

7 (seven) years following the original installation date.

What will void this warranty?

Missing or skipping a reboot session will void the rest of your sessions. It is required that you schedule your reboot session 11-13 months (330-390 days) after your initial service. Neglect to maintain or use proper techniques on the vehicle according to Detail Doctor's do's and don't recommendations for washing and curing.

Damage caused by using any 3rd party wax or compound or products on vehicle's exterior. Such as soap or spray wax, and other non-Jade products.

Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from foregoing, or any other majeure.

Many areas of the country use salt or chemicals during the winter months that can cause adverse effects on your vehicle's protection and wheel protection. It is recommended to clean more frequently during these months. Failure to do so may cause a reduced life of your product.

Failure to adhere to any requirements listed under the Jade Graphenes Terms and Conditions. 

The original purchaser must also retain ownership of the vehicle for the guarantee to be valid.

How can I book my warranty reboot service?

Please have your original order number and purchase date handy before scheduling your service, here. This warranty covers a reboot session only. Other services are not included and will be an additional cost.

Who can I contact to discuss this warranty?

Please email info@detaildoctorsmke.com with any questions regarding your Jade Ceramic 3-year coverage. Other services are not included and will be an additional cost.