Privacy Policy

Privacy Policy

At Detail Doctors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (https://detaildoctorsmke.com/) and services.

1. Data Collection

We collect personal information that you provide directly to us, as well as data automatically collected when you use our website.

Personal Information We Collect

  • Contact Information: Name, phone number, email address, and mailing address.

  • Order Information: Billing and shipping details, payment method, and order history.

  • Account Information: If you create an account, we may store login credentials and preferences.

  • Mobile Opt-in Information: Your mobile number if you sign up for SMS updates (this will never be shared or sold without your explicit consent).

  • Device & Usage Data: Browser type, IP address, cookies, and website interactions for analytics and site optimization.

Purpose of Collection

  • To provide products or services, process payments, and fulfill orders.

  • To communicate with you regarding orders, customer support, or promotions (only with your consent).

  • To ensure the security of our website and protect against fraud.

How We Protect Your Data

We implement strict security measures to prevent unauthorized sharing of user data, including:

  • Data Encryption: All sensitive information is encrypted using secure protocols.

  • Access Controls: Limited and role-based access to personal information.

  • Regular Audits: Ongoing reviews of our security measures to ensure compliance with data protection regulations.

2. Sharing Personal Information

We share your personal information only with service providers necessary for business operations, including:

  • Shopify: For order processing and secure payment transactions. Privacy Policy

  • Stripe: For payment processing.

  • Marsello: For rewards program and email automation.

  • Sesami: For online reservations and scheduling.

  • Google & Meta (Facebook & Instagram): For analytics and advertising purposes.

We Do Not Sell or Rent Personal Information

We do not sell, rent, or share your personal information, including mobile information, with third parties for marketing purposes without your explicit consent.

3. Behavioral Advertising & Cookies

We use cookies and similar tracking technologies to provide targeted advertisements and improve user experience. You can manage your ad preferences or opt out:

You can manage cookie settings in your browser or disable them at any time.

4. SMS Communications & Opt-Out Policy

  • Opting In: By providing your mobile number, you consent to receive SMS updates related to your orders, promotions, or service notifications.

  • Opting Out: You can opt out of receiving SMS updates at any time by replying "STOP" to any message or contacting us at [email address].

5. Retention & Your Rights

  • Retention: We retain personal data for as long as necessary to provide services or comply with legal obligations.

  • Your Rights: If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data. You can request data deletion by emailing alex@detaildoctorsmke.com (requests may take up to 90 days to process).

6. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our website.

7. Contact Us

For any privacy-related concerns, contact us at: Detail Doctors
646 S 2nd St, Milwaukee, WI 53204, United States
Email: info@detaildoctorsmke.com

Last Updated: 2/6/2025

If you are unsatisfied with our response to a complaint, you may contact the appropriate data protection authority: ICO Complaint Portal